Privacy Policy
At Mitra Inti Borindo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, www.mitraintiborindo.co.id, or communicate with us via email or WhatsApp.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information:
- Name
- Email address
- Phone number
- Company name
- Other details you provide when contacting us or making inquiries.
1.2 Non-Personal Information:
- Browser type
- IP address
- Pages visited
- Time spent on the website
- Other technical data for analytics purposes.
2. How We Use Your Information
We use your information for the following purposes:
2.1 To respond to inquiries and communicate with you.
2.2 To process orders or requests made through email or WhatsApp.
2.3 To improve our website, services, and customer experience.
2.4 To send you updates, promotions, or important information related to our products (only if you have opted in).
2.5 For internal analytics to understand user behavior and improve our offerings.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information:
3.1 With trusted service providers who assist us in operating our business, such as shipping companies or IT support, under strict confidentiality agreements.
3.2 To comply with legal obligations or respond to lawful requests from authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is completely secure.
5. Cookies
5.1 Our website uses cookies to enhance your browsing experience and gather analytics data.
5.2 Cookies are small files placed on your device that help us understand user preferences and improve website functionality.
5.3 You can control or disable cookies through your browser settings, but this may impact the website’s functionality.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing your information.
7. Your Rights
You have the right to:
7.1 Access the personal information we hold about you.
7.2 Request correction or deletion of your personal data.
7.3 Opt-out of receiving marketing communications from us.
7.4 File a complaint with a data protection authority if you believe your rights are being violated.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: sales@mitraintiborindo.co.id
- Phone/WhatsApp: +62 812 9230 0052